Otterbox Broken Phone Case Policy . There will be a replacement case for damaged cases, but the otterbox warranty does not cover damage as a result of abuse. A corner landing is, of course, one of the worst case scenarios, as it places the most force onto the tiniest of areas.
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In addition to and without limiting the generality of the foregoing disclaimers, this limited warranty does not, under any circumstances, cover defects resulting from: We want to make this process as easy as possible. Usually it is until the item is discontinued ie:
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There will be a replacement case for damaged cases, but the otterbox warranty does not cover damage as a result of abuse. Normal wear and tear or otherwise due to the normal aging of the product; Cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in. Answered by wildwolf 4 years ago.
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Honestly 5 year warranty is more than you could expect from most phone case companies, there's probably only a few such as otterbox spigen etc who offer such a. We'll just need you to answer a few questions and we'll have your replacement on its way. Only if you paid for an accidental damage geek squad plan for your phone..
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Answered by wildwolf 4 years ago. Separate the two polycarbonate pieces by releasing the tabs on each corner of the device. Your otterbox product will be replaced at no charge to you except for shipping, handling and applicable taxes. A corner landing is, of course, one of the worst case scenarios, as it places the most force onto the tiniest.
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Answered by wildwolf 4 years ago. In addition to and without limiting the generality of the foregoing disclaimers, this limited warranty does not, under any circumstances, cover defects resulting from: Every case is guaranteed for a year. You do not need your receipt to request a replacement. Learn more about our warranty statement.
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Good for one year in store hope this helps I went to the otterbox website and read about the warranty policy. What happens if i break my otterbox? We'll just need you to answer a few questions and we'll have your replacement on its way. Otherwise best buy, nor otter box will cover a damaged phone, even if it broke.
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Furthermore, it is up to the case manufacturer to specify exactly what perimeters are considered in their drop testing. Go to the “support” tab. It has always been the case for as long as i can remember that if they are interested in seeing what is wrong with your case in person, they will ask you to send it to.
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Check out with your free phone case and only pay $6.99 for shipping. Separate the two polycarbonate pieces by releasing the tabs on each corner of the device. The easiest way to remove the defender series case is to peel back the outer silicone layer first. I went to the otterbox website and read about the warranty policy. I've noticed.
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I've noticed for the last few days that the phone hasn't seemed as snug as it should be in the holster. It broke the case too. Go to the “support” tab. Normal wear and tear or otherwise due to the normal aging of the product; The easiest way to remove the defender series case is to peel back the outer.
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Otherwise best buy, nor otter box will cover a damaged phone, even if it broke inside the case. Since my case was a gift, i did not have the receipt. So now i have a broken back and a broken phone case. So i've had an otterbox defender case for almost a month now (purchased on amazon.com). Honestly 5 year.
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In general, most otterbox products are under warranty for one year after your purchase date. Cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in. Since my case was a gift, i did not have the receipt. Usually it is until the item is discontinued ie: 12.16.10 11:30 am.