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Otterbox Phone Case Broken. The package is lost and they refuse the refund my money and they won't resend the package until the waiting period is over. Watch how to contact otterbox about a broken case video.
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The warranty does not cover abuse and accidental damage. When otterbox's phones break, does it replace osn replace a phone if it breaks? There will be a replacement case for damaged cases, but the otterbox warranty does not cover damage as a result of abuse.
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So now i have a broken back and a broken phone case. So i've had an otterbox defender case for almost a month now (purchased on amazon.com). Some carrier warranties can cover any/all of your portable electronics, even laptop computers (i know that at&t offers this coverage). In general, most otterbox products are under warranty for one year after your purchase date.
